Customer Service

For purchases made from KEEDOX

30-day money-back guarantee for any reason

For 30 days after the date of purchase, return your undamaged KEEDOX product and receive a full refund for ANY reason.


12-month warranty for quality-related issues

For 12 months after the date of purchase, we will take care of quality-related issues. Reminder: Be sure to use your product as directed.


Free user support

Not sure how to get your KEEDOX product to work properly? Contact our world-class, friendly support team for quick solutions.


Limitations and notes

  • To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
  • Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item's purchase price.
  • If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
  • For warranty details on our cases and screen protectors, please refer to the product's detail page.
  • To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.

Friendly reminder:

When contacting us for help, be sure to have your KEEDOX product handy for troubleshooting!


Contact us

Email:

service@keedox.com